Frequently Asked Questions About Chiropractic Care
Whether you’re considering chiropractic care for the first time or you’ve already tried other approaches, it’s normal to have questions before scheduling. Here are answers to some of the most common things patients want to know before getting started.
General FAQs
Do you offer a free consultation?
Yes. New patients can request a free 20 minute “See If We Fit” consultation by filling out the contact form.
Someone from the office will reach out to schedule your consultation and answer any initial questions.
What happens during my first appointment?
Your first visit starts with a conversation about what you’re experiencing, your health history, what you’ve already tried, and what you’re hoping to improve.
From there, I’ll complete an evaluation based on your needs. This may include a physical exam, digitized postural assessment, nerve system scan, or other appropriate assessments.
Many patients have commented after this visit that it was the most thorough and informative exam they have ever had.
After the evaluation, I need time to review all the testing performed. We may also have to send you out for x-rays. We will schedule a follow up visit where I’ll review my findings with you and explain what I recommend as the next step.
What should I bring to my first appointment?
Bring any forms the office asks you to complete ahead of time.
It may also be helpful to bring relevant imaging or medical records including medications and vitamin list (if applicable) if you have them.
Where are you located?
Wollen Wellness & Chiropractic is located at:
4407 S. Buffalo St
Orchard Park, NY 14127
Patients also visit the practice from surrounding communities including Hamburg, East Aurora, West Seneca, Lancaster, Colden, Cheektowaga, Williamsville, Eden, Boston, Blasdell, Amherst and as far away as Lewiston, Lockport, Yorkshire and Ellicottville.
What are my payment options?
According to Harvard University, every thirty seconds someone files for bankruptcy as a result of the treatment they receive for a serious health problem, which is 50% of all personal bankruptcy filings affecting over two million Americans every year. Three-quarters of the medically bankrupt had health insurance at the time of their illness.
At Wollen Wellness & Chiropractic, we're convinced that a small amount of your time and money to care for your most important asset--your health--will be far less time-consuming and expensive than trying to recover it.
If you feel you don't have enough time or money to take care of yourself, contact us; we can help!
As the old saying goes, if you don't have your health, you don't have anything. Unfortunately, too many people don't discover how true that statement is until it is too late.
Do I need a referral?
No. Patients can schedule chiropractic care directly without a referral.
How many appointments will I need?
There isn’t one schedule that makes sense for everyone.
How often you come in and how long you receive care depends on what you’re experiencing, what I find during your evaluation, your goals, and how you respond to care.
After your evaluation, I’ll explain my recommendations so you know what to expect before moving forward.
Chiropractic Care FAQs
How do I know if chiropractic care is right for me?
The best way to determine that is through a consultation and evaluation.
I don’t assume that every person who walks through the door needs the same care. I’ll take the time to understand what you’re dealing with, evaluate what’s going on, and explain whether chiropractic care or another service I offer may be appropriate.
If I don’t think the care I provide is the right fit, I’ll let you know and refer you to the right practitioner for your needs.
What kinds of concerns do you work with?
Patients come to Wollen Wellness & Chiropractic with a range of concerns, including:
Migraines and chronic headaches
Neck pain
Back and low back pain
Pins and needles
Numbness or tingling
Posture concerns
Herniated or bulging discs
Sleep concerns
Stress
Nutrition and wellness goals
Colic
Bowel issues
Ear infections (acute or chronic)
Difficulty sleeping
General health improvement
Helping you add QUALITY years to your life
Your symptoms are only one part of the picture, so I’ll also look at your history and evaluation findings when determining what type of care may be appropriate.
What if I’ve already tried other treatments?
Many of the people who come to my office have.
You may have tried medications, physical therapy, massage, chiropractic care somewhere else, or other approaches without getting the results you hoped for.
That doesn’t automatically tell me what will or won’t help you. I’ll start by looking at your individual situation, including what you’ve already tried and how you responded to it.
Do you only work with adults?
No. I’ve cared for patients across a wide age range, from newborns to older adults.
We have a policy in our office that if you are an active patient staying consistent with your care plan and you have a baby, the first six months of your newborn's care are on me. This is the most important time to get them adjusted.
Many of the adults I work with are also thinking about the health of their spouse, children, or family as a whole.
How often will I need chiropractic adjustments?
That depends on your goals and my exam findings.
Some patients may need more frequent visits early in care, while others may come in less often. I’ll make recommendations based on your evaluation and progress rather than placing everyone on the same schedule.
Spinal Decompression FAQs
What is spinal decompression?
Our DOC Spinal Decompression system is a non-surgical service that may be used for certain types of neck pain, back pain, disc-related concerns, or nerve irritation.
The goal of decompression care is to gently move back into place bulging or herniated discs, and restore life to aging and degenerative and shrinking discs in a controlled setting.
Session lengths vary from approximately 10 minutes at the start of care to 30 minutes.
Whether decompression is appropriate depends on your symptoms, health history, exam findings, and the specific problem you’re dealing with.
Spinal decompression isn’t for everyone and we look for a very specific criteria to see if you are a candidate. I’ll perform an in-depth evaluation first and explain whether spinal decompression makes sense as part of your care plan.
Does everyone receive spinal decompression?
No. Spinal decompression is only recommended when I believe it is appropriate based on your evaluation.
Some patients may benefit more from chiropractic care alone or from a combination of services.
Nerve System Scan FAQs
What is a nerve system scan?
Our Insight Millennium Subluxation Station nerve system scanning equipment gives a detailed look at exactly how your nerves are working. We perform this on every new patient. We use this as one of many tools to help guide your evaluation and recommendations.
A scan may help identify patterns related to brain and nerve system function, muscle activity, or areas of stress within the body.
This information will be used alongside your health history, symptoms, digitized postural assessment and physical exam, rather than looking at any one result on its own.
Does a nerve system scan hurt?
The scan is a non-invasive part of the evaluation.
Nutrition FAQs
Do you offer nutrition support?
Yes. Nutrition support may be included as part of a broader approach to your health.
When appropriate, I may recommend changes to food choices, nutritional supplements, or other habits based on your individual needs.
The goal isn’t to hand everyone the same list of supplements. It’s to give you practical recommendations developed based on your specific needs that make sense alongside the rest of your care.
Testing methods, blood work analysis and nutritional assessments are all individualized based on your specific goals.
Do you use the same treatment plan for everyone?
No. Two people can have similar symptoms and still have very different histories, exam findings, and needs.
I use your consultation and evaluation to determine what I recommend rather than starting every patient with the same plan.
What Patients Are Saying